Questions & Answers

Find your answers here

Are all the ingredients cruelty-free and vegan?

Are you Australian based?

Is this product safe for sensitive skin?

I feel a tingle when using the mask, is this normal?

I have eczema/rosacea, can I use your product?

Will I break out after using the mask?

What is the shelf life of your products?

How often should I use my Nina Kay™ Skin products?

My face is red after using the clay, is that normal?

Can I use your products if I'm pregnant?

How do I remove the mask?

How long does shipping take?

How do I enter my discount code?

Do you offer a money-back guarantee?

Can I cancel my order?

I placed an order but haven't received an order confirmation email?